Privacy Policy
Privacy Policy
Privacy Policy for Katana AI
Last updated: October 16, 2026
Introduction
Katana AI provides AI-powered video generation, reference-based video remaking, image-to-video creation, and related online creative services.
We are committed to properly handling and protecting your personal information, uploaded videos, reference images, text prompts, generated content, and related data.
This Privacy Policy explains what information we collect, how we use it, how we share it, and how we protect it when you use Katana AI.
Information We Collect
We may collect the following information to provide, operate, improve, and protect our services.
1. Account Information
When you create an account or sign in, we may collect information such as:
- Email address
- Information associated with your third-party login account, such as Google
- Account settings
- Account creation date
- Subscription and usage status
We use this information for account management, authentication, service delivery, billing, and customer support.
2. Video Generation Inputs
When you use our AI video generation or video remaking features, we may collect content and information you provide, including:
- Uploaded reference videos
- Reference images
- Product photographs
- Character or model images
- Clothing and object references
- Video generation prompts
- Scene descriptions
- Motion and camera instructions
- Selected video styles
- Video duration and resolution preferences
- Other generation settings and parameters
This information is used to process your video generation requests and provide the requested results.
You are responsible for ensuring that you have the necessary rights, permissions, and consent to use any videos, images, personal likenesses, or other content submitted to the service.
3. Generated Videos and Generation History
When you use the service, we may store information related to your generated content, including:
- Generated video files
- Uploaded reference materials
- Video generation prompts
- Generation settings
- Video duration and resolution
- Generation date and time
- Number of credits used
- Generation status
- Generation history
- Technical information related to generated results
We use this information to provide video generation services, display generation history, manage credits, provide customer support, troubleshoot technical issues, and improve the service.
We do not claim ownership of user-provided content solely because it is submitted to our service.
Rights relating to AI-generated content may also be subject to applicable laws and the terms of third-party AI service providers.
4. Usage and Device Information
We may automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Operating system
- Device type
- Access date and time
- Pages viewed
- Service usage activity
- Referral information
- Error logs
- Technical diagnostic information
We use this information to operate the service, maintain security, analyze usage, detect abuse, and improve performance and functionality.
Cookies and Analytics
We may use cookies and similar technologies to improve user experience, maintain login sessions, analyze website usage, and improve our services.
We may also use third-party analytics services to collect information about how users interact with the website.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.
You may be able to disable cookies through your browser settings. However, some features of the service may not function properly if cookies are disabled.
Payment Information
When you purchase credits, subscribe to a paid plan, or otherwise make a payment, payment information may be processed by third-party payment service providers.
We generally do not directly store complete payment card information such as full credit card numbers.
Payment-related information may be used for:
- Processing payments
- Managing subscriptions
- Confirming transactions
- Preventing fraud
- Processing refunds
- Managing billing records
Payment service providers process information according to their own privacy policies and terms.
Credit Information
If the service uses a credit-based system, we may store information such as:
- Current credit balance
- Credit purchase history
- Credit usage history
- Credit expiration dates
- Related transaction information
We use this information to accurately manage credits and provide the service.
Purposes of Use
We may use collected information for purposes including:
- Providing and operating the service
- Processing AI video generation and video remaking requests
- Generating and delivering video content
- Processing reference videos and uploaded images
- Creating and managing user accounts
- Authenticating users
- Managing credits
- Managing subscriptions and payments
- Providing customer support
- Improving features and service quality
- Monitoring system performance
- Detecting fraud, abuse, and security threats
- Investigating errors and technical failures
- Enforcing our Terms of Service
- Complying with applicable laws and regulations
Disclosure to Third Parties
We do not sell users' personal information.
We may disclose information to third parties when reasonably necessary in circumstances including:
- When you provide consent
- When required by applicable law
- When responding to lawful requests from courts, regulators, or government authorities
- When working with service providers that support the operation of the service
- When necessary to prevent fraud, abuse, security threats, or illegal activity
- When necessary to protect the rights, property, or safety of the service, our users, or others
We may use third-party providers for services such as authentication, payment processing, cloud hosting, data storage, analytics, email delivery, and AI video generation.
AI Video Generation Services
We may use third-party AI models, APIs, infrastructure providers, or video generation services to provide AI video generation, video remaking, and related features.
To process a generation request, information may be transmitted to these service providers, including:
- Reference videos
- Uploaded images
- Product and character references
- Text prompts
- Motion instructions
- Scene descriptions
- Generation parameters
- Other information necessary to generate videos
The handling of information by third-party AI service providers is subject to their respective terms, privacy policies, and data processing practices.
We recommend that users avoid submitting highly sensitive personal information through uploaded files, prompts, or other generation inputs.
Reference Videos and Personal Images
Our video generation services may involve processing images or videos containing identifiable individuals.
Users should only upload personal images, reference videos, or other materials when they have the appropriate rights, permissions, and consent.
We may process uploaded materials as necessary to perform requested video generation tasks, such as recreating visual styles, changing characters, replacing products, or transferring motion.
We do not guarantee that third-party AI providers will process or retain uploaded materials in the same way as our website.
Users should review the applicable privacy policies before submitting sensitive or identifiable content.
Generated Content
Generated videos or other output may be temporarily or permanently stored depending on the features of the service.
We may retain generated content to:
- Display generation history
- Allow users to access or download generated results
- Provide customer support
- Diagnose generation failures
- Prevent abuse
- Maintain service functionality
We do not guarantee permanent storage of generated videos.
Users should download and securely store any generated content they wish to retain.
Data Retention
We may retain account information, generation history, uploaded reference materials, credit information, transaction records, and other necessary data for as long as reasonably necessary to provide and operate the service.
Retention periods may depend on:
- The type of data
- The purpose for which it was collected
- Account status
- Legal and regulatory requirements
- Fraud prevention requirements
- Dispute resolution needs
Even after an account is deleted, certain information may be retained where required by law or reasonably necessary for fraud prevention, accounting, security, or dispute resolution.
Data Security
We take reasonable technical and organizational measures to protect user information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.
However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials and for protecting access to their accounts.
User Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain processing
- Request information about how your data is handled
To make a request, please contact us using the information listed below.
We may need to verify your identity before processing certain requests.
Minors
Our service is intended for users who are legally permitted to enter into binding agreements.
If a minor uses the service, they should obtain consent from a parent or legal guardian where required by applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
International Data Processing
Our service and third-party service providers may process or store information in countries other than the country in which you live.
Data protection laws in those countries may differ from those in your jurisdiction.
Where required, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal requirements, or business practices.
The updated Privacy Policy will become effective when it is posted on this website unless otherwise stated.
If we make material changes, we may provide additional notice where appropriate.
We encourage users to review this page periodically.
Contact
If you have any questions about this Privacy Policy or our handling of personal information, please contact us:
Email: support@katana-ai.online
Website: https://katana-ai.online
Last updated: October 16, 2026